Customer service is important to us. We want your online payment experience to be fast, friendly and most importantly secure. Our online payment site is operated by Surfing Australia.
Surfing Australia is dedicated to keeping your details private. Any information we collect in relation to you, is kept strictly secured. We use information such as name, email, addresses and age to identify your entries, orders, to provide you with further information about surfing, Surfing Australia and its affiliates, as well as use for marketing purposes. If you wish to access, remove or update your details, please contact firstname.lastname@example.org.
When purchasing from Surfing Australia your financial details are passed through our secure server using the latest 128-bit SSL (secure sockets layer) encryption technology and it is again encrypted using encryption algorithm which is at least 64-bit. 128-bit SSL encryption is approximated to take at least one trillion, trillion years to break.
Surfing Australia pricing of entry fees, memberships and course registrations is carefully monitored by our staff to provide our members and participants with the cheapest possible participation cost. All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 1st July 2000.
After ordering online, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 4 business days from receipt of payment; however if goods are temporarily unavailable delivery will take a little longer. Should goods be on backorder you will be notified accordingly.
All international orders are processed in AUD and freight averages 5-14 business days. If you wish to query a delivery please contact us at email@example.com
As a general rule, entry fees into competitions and courses are not refundable. In some extenuating circumstances (such as injury) Surfing Australia will endeavour to fill the vacated competition/course position and provide a credit for future entries. If payment is taken for a competition/course that is already full Surfing Australia will provide a full refund.
SURFING AUSTRALIA WIN A DHD BOARD COMPETITION
Surfing Australia EDM Drive competition: Competition starts: Dec 15, 2017 10am (AEST). Competition ends: Jan 30 2018 (AEST). Open to Australian residents 18+ years. Prize is 1 x DHD DX1 custom size surfboard valued at up to $800 (standard colour only). Prize will be sent to winner. Enter via subscribing to Surfing Australia Mailing List www.surfingaustralia.com. One entry per person. Winner chosen via random selection. Winners drawn Feb 5, 2018 at Surfing Australia Head Office Suite 215, 72-80 Marine Parade, Coolangatta QLD 4225 at 10am (AEST). Winner announced and contacted via email Feb 5, 2018, and results published on Surfing Australia Facebook and www.surfingaustralia.com on Feb 7, 2018. Unclaimed prize draw will take place on May 5, 2018 at Surfing Australia Head Office Suite 215, 72-80 Marine Parade, Coolangatta QLD 4225 at 10am (AEST). Unclaimed prize winner announced and contacted via email May 5, 2018, and results published on Surfing Australia Facebook and www.surfingaustralia.com on May 7, 2018. Collection of information will be used to contact mailing list with Surfing Australia and its affiliated programs marketing and updates. Promoter: Surfing Australia ABN: 91828043399. Suite 215, 72-80 Marine Parade, Coolangatta QLD 4225. Authorised under NSW Permit No. LTPS / XX / XXXXX.
Although as mentioned we will take all care and make all effort to keep your information private however, we will not be held legally responsible for any breach as the information may be divulged to other parties which has been obtained by methods which are beyond our reasonable control.
No export restrictions are applicable to Surfing Australia's online payment site as no goods are supplied or delivered. If you have any further questions about privacy, security or pricing, please contact us by sending an email to firstname.lastname@example.org